COLLISION REPAIR & SALVAGE

From Collision to Resolution. One Connected Workflow.

Obsidian connects insurers, recovery providers, repair facilities, vehicle logistics, and salvage partners through one operating platform—giving every stakeholder visibility from the scene of the incident through repair, recovery, or final disposition.

Request a Demo Join the Network

Obsidian system vehicle movement map and operational coordination control panel dark interface

STAKEHOLDERS

SYSTEM INEFFICIENCIES

Obsidian connects the lifecycle.

One workflow. Shared visibility. Faster resolution.

Optimize Workflow

ENTERPRISE ORCHESTRATION

What Obsidian Coordinates

Accident Recovery

Coordinate vehicle recovery with automated real-time dispatching and scene management.

Repair Routing

Route vehicles to certified collision facilities based on capacity, specialty, and distance.

Storage & Release

Track real-time lot locations, monitor status, and automate documentation for release.

Salvage & Disposition

Streamline total-loss vehicle routing, salvage logistics, and title transfer coordinates.

WORKFLOW TIMELINE

Built for Every Stage of the Collision Event

01

Incident

Event reported

02

Recovery

Coordinated

03

Assessment

Evaluated

04

Repair / Total Loss

Path determined

05

Vehicle Movement

Routed

06

Resolution

Completed

Real-time visibility from first notice through final disposition.

Intelligent Dispatch Platform

Route the vehicle to the right destination sooner.

Make automated, real-time routing decisions at the point of impact. Minimize cycle times, reduce towing overhead, and streamline your claims pipeline with predictive severity analysis.

Optimize Dispatch Logistics

Repairable

Optimized routing to certified local collision centers to initiate repairs immediately.

Inspection Required

Flagged for detailed physical or remote digital assessment due to complex impact vectors.

Potential Total Loss

Early-stage predictive analytics identify high-cost severity and trigger immediate salvage flow.

Salvage / Auction

Direct dispatch to optimal liquidation and recovery venues to maximize residual value.

REAL-TIME OPERATIONAL VISIBILITY

Know where the vehicle is—and what happens next.

Real-time logistics and operations monitoring dashboard

CONNECTED PLATFORM

Built for the Collision Ecosystem

Insurance Carriers

Automate claims routing, reduce cycle times, and orchestrate direct-to-shop assignments with real-time data integration.

Collision Repair Facilities

Maximize shop production, track structural cycle times, and automate status dispatching to premium business clients.

Salvage & Auction Partners

Accelerate asset recovery workflows, automate vehicle clearing, and coordinate quick handoffs to authorized recycling sites.

Fleet & Enterprise Partners

Track critical asset downtime, coordinate mass repair assignments, and deploy secure APIs for advanced fleet metrics.

Reduce Operational Friction Across the Lifecycle

Eliminate critical bottlenecks, automate asset transitions, and synchronize coordination across your entire fleet ecosystem.

Fewer Manual Handoffs

Minimize physical touches and step-by-step paperwork. Automate step-overs and validation milestones instantly.

Faster Vehicle Movement

Optimize routes, minimize waiting cycles, and track moving assets across yards, depots, and highways continuously.

Better Visibility

Track real-time location metrics and operational statuses on one centralized dashboard. Eliminate dead zones entirely.

Scalable Operations

Support explosive transaction volumes and diverse fleet sizes without multiplying headcount or system overhead.

ECOSYSTEM COORDINATION

A Connected Network for Collision Operations.

Unify your post-collision supply chain. Seamlessly coordinate logistics, roadside recovery, and facility networks in real-time. Gain complete visibility over vehicle movement, partner assignments, and lifecycle metrics from a single secure portal.

Explore Partner Integrations

North America logistics connection network map illustration with glowing purple nodes

WHY OBSIDIAN

The Architecture of Modern Coordination

Eliminate operational fragmentation. Connect ecosystems, gain clear visibility, and scale confidently.

Connected Lifecycle

Unify insurers, repair facilities, and part vendors under a single digital thread.

Operational Visibility

Track key performance bottlenecks, cycle times, and dwell indicators in real time.

Network Coordination

Intelligently route claims and coordinate vehicle logistics across complex partner networks.

Enterprise Scalability

Built on a resilient corporate architecture equipped to manage high-volume transactional pipelines securely.

Modernize Collision Operations.

Supercharge your business with the industry's ultimate digital ecosystem orchestration platform.

Request a Demo Talk to Our Team

Collision Repair & Salvage