Obsidian Roadside & Recovery connects stranded drivers with trusted towing and roadside providers across expanding service areas nationwide.
Customize policies, handle payments, and prevent fraud with our API-based system. Manage services in real-time and automate billing for speed and accuracy.
Customize coverage rules and integrate out-of-pocket payments with our API-based system. Ensure flexible and accurate policy management tailored to prevent and protect against fraud.
Manage service requests in real-time via our centralized web portal. Provide clear updates and easy interaction for both business users and call center agents.
Enhance accuracy, speed and automation of client billing requirements eliminating billing rework and manual intervention.
Leverage AI to optimize dispatch and automate service management for faster, more accurate assistance.
Transition users from phone-based interactions to digital order placement, leveraging AI to guide customers towards an integrated digital experience, enhancing efficiency and user satisfaction.
Customize coverage rules and integrate out-of-pocket payments with our API-based system. Ensure flexible and accurate policy management tailored to prevent and protect against fraud.
Optimize dispatching of services, balance efficiency, speed, cost, and quality using advanced machine learning and a robust digital tow network while integrating with client workflows.
Provide real-time, AI-enhanced updates and status notifications for improved satisfaction and reduced wait times via custom or built-in SDKs.
Endpoints that allow pulling and writing information to client ecosystems, including third-party vendors, homegrown systems and contact centers.
Customizable infrastructure for clients with multiple brands, offering deeply integrated white labeling across digital interfaces and call center interactions for a consistent experience.
Onboard, remediate and curate the towing and roadside network via cloud-based, AI-enabled digital tools. Optimize network performance to improve efficiency and reduce downtime.
